Effective CX strategy is an enterprisewide effort Customer experience (CX) is one of the top 3 areas of marketing investment, so it’s important for marketing leaders to guide and empower everyone across the enterprise to optimize customer interactions. If you’re...
Social media is a phrase that we throw around a lot these days, often to describe what we post on sites and apps like Facebook, Twitter, Instagram, Snapchat and others. So you can infer that social media are web-based sites that allow people to interact with each...
Actively claiming and creating a local business listing online will help give your physical business the visibility it needs when an individual customer is searching for your product or service online. With an optimized business listing, you allow your customer to...
As a small business owner, the hats you wear are numerous. The time you have available will always be spent managing multiple different responsibilities and tasks. However, the advantages of the digital age are many and can not be ignored. Navigating and utilizing the...
Activity on social media is relevant to the success of any business, no matter your niche. The first thing your prospective customer will look into after learning about the existence of your brand is your online activity. It’s important to understand why that is,...
MDMS Privacy Policy MDMS (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making...
